Shipping policy

Shipping Policy

Effective Date: [11/14/2024]
Last Updated: [11/14/24]

At Been Had Money LLC, we aim to provide our customers with high-quality products and clear information about our shipping process. This policy outlines shipping details for our print-on-demand products.

Processing Time

  • All products are made to order using a print-on-demand process.
  • Processing times typically range from 2–7 business days for apparel and 2–5 business days for non-apparel items.
  • Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Times

  • Once your order is processed, shipping times vary depending on your location:

    • United States: 3–8 business days
    • Canada: 5–10 business days
    • International: 10–20 business days

  • Please note that shipping times are estimates and do not include processing times.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order weight.
  • Any applicable customs duties, taxes, or fees for international orders are the responsibility of the customer.

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.
  • Tracking may take up to 48 hours to update after shipment.

Multiple Shipments

  • If you order multiple items, they may ship separately, as each product is produced and shipped individually.
  • You will receive separate tracking numbers for each shipment, if applicable.

Delivery Issues

  • Lost or Delayed Packages: If your package is delayed or lost in transit, please contact us at [support@beenhadmoney.com]. We will work with the shipping carrier to resolve the issue.
  • Incorrect Address: Please ensure your shipping address is accurate at checkout. We are not responsible for packages shipped to incorrect addresses provided by the customer.
  • Damaged Items: If your product arrives damaged, please email us at support@beenhadmoney.com]with a photo of the damaged item within 7 days of delivery.

Returns and Exchanges

Because all products are made to order, we do not accept returns or exchanges unless the item is defective or incorrect. Please see our Return Policy for more information.

Customs and Duties

International orders may be subject to customs fees, duties, or taxes. These fees are determined by your local government and are not included in our prices or shipping costs. The customer is responsible for paying any applicable fees.

Holidays and Delays

Please note that shipping times may be longer during holidays or due to unexpected delays caused by high order volumes, carrier issues, or customs clearance. We appreciate your patience during these times.

Contact Us

If you have any questions or concerns about shipping, feel free to contact us:

Been Had Money LLC
Email: support@beenhadmoney.com